Tools for the Social Media Lifecycle

Social Media isn’t scary, it is an opportunity to better understand the problems and needs of your marketplace and better respond to them. Fundamentally, it is the opportuinity to drive the needs of the market into every decision you make.

Why is that scary again?

So instead of monitoring the buzz so you can respond better or faster, how about we start by understanding what the market wants and driving that information into every product, service, support and sales decision? Ready to get started? We are… keep reading…

Better Information, Better Decisions, Better Results.

Signal

justSignal provides you the tools you need to isolate just your signal from the noise. Our Administration Portal offers you direct access to the the tools you need to tune, and fine tune.

  • Filters
  • Exclusion Engine – Post Filter Fine Tuning
  • Dirty Word Filter – Keep it clean by masking dirty words

Our secret sauce is in our Exclusion Engine. We allow you to create a broad filter set to collect data from the Social Networks and then exclude content based on keywords. Why is this so powerful?

  • Get COBRA without the GI Joe. Sometimes your filter has multiple meanings.
  • Exclude specific users, blogs or spam bots. Yes, it excludes on users and sources too!

We collect data from Twitter, YouTube, Flickr, Google Blog Search and Backtype (blog comments) with more coming every month.

Engagement

All the monitoring in the world will not provide the results you desire unless you take an active role in creating an engaged user base, community, interest group or fan base. Unlike other providers we understand that engagement is customer to customer, fan to fan, user to user FIRST. We provide you tools – in the form of widgets you can customize and put right on your site – to help you foster an engaged customer base.

Using our widgets you can bring the social web directly to your site with minimal effort and maximum control.

How seamlessly can our widgets be implemented in your site? Just take a look over to the right, that is our Twitter widget streaming real time Tweets right to our site. Want to see the base version of the widget (we customized the one here)? Click here and check it out.

How flexible are these widgets? So flexible they can be easily customized to fit on any mobile device. Our Twitter widget comes with a pre-packaged iPhone optimized skin – you can check one out by going to http://justsignal.com/dbacks/iphone.html on your iPhone.

Here are some great examples of our widgets in action:

Analytics Without Limits

Our position on analytics is simple:

  • It is your data.

Just looking to get started?

Our SignalMeter, SignalDensity and User Activity reports deliver the who, when and how much right to your inbox. They provide everything you need to determine where your signal is coming from, how much of it there is and who is generating it.

Ready to get advanced?

Answering the important questions (you know, the ones that help you build your business) is 90% knowing what the questions are. Those quesitons are as unique as your business, your objectives and your strategy. Why settle for canned reports that can not answer those questions?

We provide analytics without limits. Our Digest API offering allows you to extract all of the data we collect for you and use your own reporting tools to get the information you need.

Don’t have reporting tools? Our Hosted Analytics Solution provides you a hosted database with 3 years of history and the industry leading Open Source Analytics solution, JasperReports. Using this option provides you with a complete Business Intelligence solution for Social Media.